Disclaimer Policy

This Disclaimer Policy applies to all services provided by Mosaic Biodata Inc. ("Mosaic," "we," "us," or "our"), including our website (https://mosaicbio.io), mobile applications, genetic testing kits, and lifestyle reports (collectively, the "Services"). By using our Services, you acknowledge that you have read and agree to this Disclaimer Policy in conjunction with our Terms of Service, Privacy Policy, Genetic Data Consent Notice, and Kit & Report Order Terms.

Non-Medical Nature of Services

Lifestyle Information Only

Our Services provide lifestyle optimization insights related to nutrition, fitness, sleep, hormones, and athletics based on genetic data analysis. These reports are for informational and educational purposes only and are not intended to:

Diagnose, treat, cure, or prevent any disease or medical condition.

Provide medical advice, diagnosis, or treatment recommendations.

Replace consultation with qualified healthcare professionals.

Serve as clinical genetic testing or medical-grade analysis

Important: We are not a healthcare provider, medical device company, or clinical diagnostic laboratory. Our lifestyle reports are designed exclusively for wellness optimization and educational purposes.

No Professional Relationship

Using our Services does not create a doctor-patient relationship, genetic counselor-client relationship, or any other professional healthcare relationship. We do not provide medical supervision, ongoing healthcare monitoring, or emergency medical services.

Medical Services We Do NOT Provide:

Medical advice, diagnosis, or treatment recommendations

Genetic counseling or clinical genetic consultations

Healthcare supervision or monitoring

Emergency medical services

Prescription or medication recommendations

Clinical interpretation of genetic results

You must consult qualified healthcare professionals for:

Health-related questions or medical concerns

Medical decisions or treatment planning

Clinical interpretation of genetic findings

Any condition requiring medical diagnosis or treatment

Reproductive planning or prenatal genetic considerations

Genetic Counseling Resources:

While we do not provide genetic counseling services, we can provide information about:

National Society of Genetic Counselors (https://www.nsgc.org)

"Find a Genetic Counselor" directory.

Telehealth genetic counseling services

Local genetic counseling resources

Contact support@mosaicbio.io with "Genetic Counselor Referral" in the subject line if you would like information about genetic counseling resources.

Technology and Data Limitations

Sequencing Limitations

Whole genome sequencing performed by CLIA-, COLA-, CAP-, and AABB-accredited laboratory partners may have technical limitations, including:

Coverage Gaps: Certain genomic regions may have incomplete or no coverage (e.g., centromeres, highly repetitive sequences, structural variations)

No-Call Regions: Some genetic variants may be uninterpretable due to sequencing quality, ambiguous mapping, or technical artifacts

Analysis Constraints: Not all genetic variants may be included in lifestyle reports

For detailed information about sequencing technology and its limitations, please refer to our Kit & Report Order Terms.

Interpretation Limitations

Evolving Science: Genetic research is constantly advancing, and interpretations may change as new scientific evidence emerges

Population Differences: Most genetic research has focused on populations of European ancestry, which may affect applicability to other populations

Complex Traits: Lifestyle traits are influenced by multiple genes, environmental factors, and gene-environment interactions

Statistical Associations: Reports show correlations between genetic variants and traits, not causation or certainty

Important Risks and Considerations

Privacy and Data Sharing Risks

Re-identification Risk: Even pseudonymized genetic data carries inherent re-identification risks

Third-Party Sharing: Once you share genetic data with third-party applications or services, we cannot control how they use, store, or protect your data

Family Implications: Your genetic data may reveal information about biological relatives

For complete information about privacy risks, see our Genetic Data Consent Notice.

Insurance and Legal Considerations

The Genetic Information Nondiscrimination Act (GINA) provides some protections in the United States, but has significant limitations:

GINA does not cover life insurance, disability insurance, or long-term care insurance

GINA protections apply only to health insurance and employment

State and international laws vary in their protection of genetic information.

Consult a legal professional before sharing genetic data in contexts that may affect insurance, employment, or legal matters.

Emotional Impact

Lifestyle reports may reveal unexpected information about your genetic predispositions that could cause emotional responses such as anxiety, worry, or changes in self-perception. Consider discussing genetic findings with healthcare professionals or genetic counselors if you experience concerns.

Third-Party Services and Content

Our Services may include links to third-party websites or allow integration with third-party applications. We do not:

Control, verify, or endorse third-party content or services

Assume responsibility for third-party privacy practices, security measures, or data handling.

Guarantee the accuracy, reliability, or safety of third-party services

Review third-party terms of service and privacy policies carefully before sharing your genetic data. Use of third-party services is at your own risk.

Medical Emergencies

Our Services are not designed for medical emergencies. In the event of a medical emergency:

United States: Call 911 immediately

Outside the United States: Contact your local emergency services

Do not delay seeking professional medical help based on information from our Services.

No Warranties; Limitation of Liability

We provide our Services "as is" and "as available" without warranties of any kind. We do not guarantee the accuracy, completeness, reliability, or applicability of information provided through our Services.

For complete warranty disclaimers and limitations of liability, see the Reprocessing and Refund Policy and Limitation of Liability sections of our Kit & Report Order Terms.

User Responsibilities

By using our Services, you agree to:

Use Services only for lifestyle and educational purposes, not for medical decision-making.

Consult healthcare professionals before making significant lifestyle or health-related changes.

Understand and accept the risks associated with genetic testing and the sharing of data.

Protect your account security and consider privacy implications before sharing genetic data with third parties.

Regulatory Status

CLIA Certification

CLIA-, COLA-, CAP-, and AABB-accredited laboratory partners perform our genetic sequencing. CLIA certification establishes quality standards for laboratory procedures but does not cover the interpretation of results or lifestyle reporting.

FDA Status

Our lifestyle reports are not FDA-approved medical devices and are not intended for clinical diagnosis or treatment decisions. The FDA does not regulate lifestyle genetic testing services of this type.

FTC Compliance

We comply with Federal Trade Commission requirements prohibiting false, misleading, or deceptive claims about genetic testing services.

Updates to This Policy

We reserve the right to update this Disclaimer Policy to reflect changes in our Services, applicable laws, or scientific understanding. Material changes will be communicated via:

Email notification to registered users (at least 30 days before the effective date for material changes)

Prominent notice on our website

Updated "Effective Date" at the top of this policy

Your continued use of the Services after the effective date of changes constitutes acceptance of the updated policy.

Scope and Governing Law

This Disclaimer Policy addresses only Mosaic's consumer genomics, non-medical products. It does not apply to Clara, which is governed by its own terms and has a separate Clinical Use Notice.

This Disclaimer Policy is governed by the laws of the State of Texas.

Contact Information

For questions about this Disclaimer Policy:

Email: support@mosaicbio.io Subject Line: "Disclaimer Policy Question" (for faster processing)

Mailing Address: Mosaic Biodata Inc. 919 Congress Ave, Suite 525 Austin, TX 78701 United States

Business Information: Incorporated in Texas