Cookie Policy

This Cookie Policy explains how Mosaic Biodata Inc. ("we," "us," or "our") uses cookies and similar tracking technologies on our website (https://mosaicbio.io), mobile applications, and related services (collectively, the "Services"). This policy supplements our Privacy Policy and Terms of Service.

We comply with applicable data protection laws, including the EU General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and the Texas Data Privacy and Security Act (TDPSA).

Types of Cookies We Use

Essential Cookies (Cannot be disabled)

Required for the Services to function properly.

What They Do:

• Maintain secure login sessions.

• Process orders for genetic testing kits

• Remember language and accessibility preferences.

• Prevent fraud and maintain security.

Retention: Session to 12 months

Legal Basis: Necessary for contract performance and legitimate security interests

Functional & Preference Cookies

First-party only — never shared with third parties and never used for advertising.

• Remember your cookie-consent choice so we don’t ask again.

• A first-party attribution cookie that records how you first reached us (for example, a campaign link or referring site) so we can credit the right channel. It is not a third-party tracker.

Retention: Up to 180 days

Legal Basis: Legitimate interests in first-party measurement

Analytics Cookies (Off until you opt in)

We use Google Analytics 4 to understand how the site is used. Analytics storage is denied by default (Google Consent Mode v2) and only turns on if you select “Accept” in our cookie banner. You can change your choice at any time. What they collect:

• Pages visited and time spent.

• General location (city/region level)

• Device and browser type

• Traffic sources

Retention: Up to 24 months

Legal Basis: Your consent

Advertising / Marketing Cookies (Not used)

We do not use advertising or marketing cookies, and we place no third-party advertising or social-media tracking pixels on our website. We do not sell or share your personal information for cross-context behavioral advertising, and we do not build advertising audiences from your visit.

Your Rights and Choices

You have the right to:

• Choose which non-essential cookies to accept.

• Withdraw consent at any time.

• Access and delete cookie data (subject to essential cookie limitations)

• Decline analytics cookies at any time.

For EU/UK Residents:

• Right to lodge complaints with your data protection authority.

• Right to detailed information about cookie processing

For California Residents:

• Right to know what cookie data is collected.

• Right to delete personal information collected through cookies.

• Right to opt out of the sale or sharing of cookie data.

• Right to non-discrimination

For Texas Residents:

• Right to access and delete personal data collected through cookies

• Right to opt out of targeted advertising

Managing Your Cookie Preferences

Cookie Banner

When you first visit our site, you can Accept or Decline the analytics cookie. Essential and functional cookies are always on, and we use no advertising cookies.

Changing Preferences

Use the “Cookie settings” link in the footer of any page to change your analytics choice at any time.

Browser Settings

You can control cookies through your browser's privacy or security settings:

• Chrome: Settings → Privacy and security → Cookies and other site data

• Firefox: Settings → Privacy & Security → Cookies and Site Data

• Safari: Preferences → Privacy → Cookies and website data

• Edge: Settings → Cookies and site permissions → Cookies and site data

Important: Blocking essential cookies will prevent core functionality, such as login and order processing.

Do Not Track Signals

We do not respond to "Do Not Track" browser signals due to a lack of industry standardization. You can control tracking through our cookie preference center or by adjusting your browser settings.

Services for Minors

For users under 18 with parental consent:

• Only essential cookies are used.

• No marketing cookies are enabled.

• Parents/guardians can manage all cookie settings.

International Users

We operate globally and comply with privacy laws in jurisdictions where we offer Services, including GDPR (EU/UK), CCPA/CPRA (California), TDPSA (Texas), and PIPEDA (Canada).

For EU/UK users, data transfers outside the EU/UK are protected by appropriate safeguards, including Standard Contractual Clauses.

Updates to This Policy

We reserve the right to update this Cookie Policy to reflect changes in technology, legal requirements, or our Services.

For Material Changes (new cookie categories, retention period changes, or modifications to your rights):

• 30-day notice via email to registered users

• Prominent website banner

• Re-consent request for new cookie types

For Minor Changes: Updated policy posted with new "Last Updated" date

Contact Us

Email: support@mosaicbio.io

Data Protection Officer (GDPR inquiries): support@mosaicbio.io

Mailing Address:

Mosaic Biodata Inc. 919 Congress Ave, Suite 525 Austin, TX 78701 USA

Business Information:

Registered in Delaware, Principal Place of Business in Texas

Response Time: We respond to cookie-related inquiries within five business days, or within legally required timeframes for formal rights requests.